Carpet & Floor Cleaning FAQ

You’ve got questions and we’ve got answers! Here are some FAQs about our company:

We’ve been locally owned and operated right here in Elizabethtown since 1980! 

Vacuuming before deep cleaning is critical and makes all the difference in the end result, especially if your carpets are heavily soiled with visible debris from pets, kids, recent bad weather, or construction.

Pricing is based on total area cleaned. An area is considered to be 300 square feet. Odor neutralizer and stain protection treatments are priced by area of application.

Call or text us at 270-765-2828! We will be glad to give you a quote prior to scheduling your cleaning!

We are happy to move basic furniture such as couches and end tables. We do not charge to move basic furniture. We do not move items like very large TVs or ornate heavy furniture suits for safety and insurance purposes but we’ll be glad to clean under and around them thoroughly!

Great question!! Most of the time the carpet should be dry between 3-6 hours.There are however, variables such as humidity and temperature.You can speed up the drying time by turning on ceiling fans in your home or placing floor fans in designated areas.

Why should you have your hardwood floors professionally cleaned by a Pile’s Floor Care technician?

  • Your technician will thoroughly inspect your floors and scan for problem areas that will require more attention.
  • We use powerful cleaning equipment to loosen dirt and mopping residue from within the crevices of your floor and from within the floor itself.
  • We use a neutralizing solution to clean the floor a second time which prolongs the clean appearance.
  • our technician will conduct a final inspection to ensure the floor has been thoroughly cleaned.

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